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A real engineer reads every message. Quotes, training enrollments, partnership questions, or just a sanity check on a loop you're chasing — we respond within one business day.
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Questions we hear most often.
Do you sell direct, or only through integrators?
Both. We sell instrumentation direct to end users and also work as a sub-tier to system integrators on larger captive projects. Let us know which path fits your procurement.
What lead times should I expect?
Stock items typically ship in 1–2 business days from our distribution partners. Engineered packages quote with explicit lead times line by line — no opaque "ARO" cycles.
Can training be customized?
Yes — most enterprise engagements are tailored to your platform mix, plant terminology, and existing standards. We start from our published syllabus and adapt.
Can you support non-U.S. plants?
Iskra is a U.S. company and primarily serves North American operators. International engagements are reviewed case-by-case with respect to export controls and travel.
How do I verify the company?
Search Business ID 1522090 on the Mississippi Secretary of State's online business search to confirm our active status and filings.
What's the best way to send a tag list?
Paste a short version into the form above, or email us at MB@iskraexchangellc.com. We'll respond with a secure intake link for larger files.